We use a low-pressure steam machine that allows us to remove the ice from your home without causing any damage to the roof/gutter system. We can also remove snow from those slopes where Ice Dams have occurred to try and prevent future Ice Damming issues.
An ice dam is a buildup of ice at the edge of a roof that prevents melted water from draining off the roof. When that melted water backs up behind the dam, it can work its way under the roof shingles, infiltrating your home and damaging ceilings, walls, and insulation.
If snow collects on a roof with uneven surface temperatures, it may form ice dams. This happens when the steeper parts of the roof are warmer than the lower edges: the warmer temperatures cause the snow on the upper part to melt. As the water trickles down to the lower, colder portion of the roof it refreezes. This is called a freeze-thaw cycle, which creates a dam that prevents any water from exiting the roof.